The Emotion Behind The Data

Capture the authenticity of emotion behind the numbers via telephone and create personal and meaningful connections at scale via voice assistants on smart speakers and beyond.

Setup and test for free now!

Use True Reply to conduct automated, voice-based interviews at scale with live, real-time response analysis and rules-based live operator routing. With support for over 120 languages, enable the collection and analysis of constituent responses at any scale and across demographics.

Setup, customize, and launch an automated, voice-based interview in minutes

Campaigns are instantly accessible for engagement via any telephone - no app required!

Listen and measure results in realtime with actionable insights

“It's hard to capture enthusiasm (or lack thereof). We know polls do a poor job with emotion/ enthusiasm/ commitment.”

Evans Witt, head of Princeton Survey Research and president of the National Council on Public Polls

If 2016 taught us anything, it was that traditional polling alone is no longer enough to provide reliable data on which to base key decisions on for a campaign. Traditional online polls and IVR type phone calls do not let you hear the anger or the apathy in the constituents, and they don’t measure the sentiment in context. They simply provide a small glimpse of a larger puzzle, ignoring the core components of humanity--the understanding of which can make all the difference in running a successful and agile campaign.

Capturing emotion and analyzing sentiment gives you an edge over traditional polling. True Reply is a unique robust voice-based data collection platform that allows you not only to capture the keywords and trends, but also to capture the emotion fundamental to understanding the driving factors behind the topics that matter.

“The lack of high-quality state polling will be tough to fix, especially if the cost of polling rises further.”

- The New York Times – May 2017

“Voting is an emotional activity…. You want to be there to cast your vote, because voting is more about expression.”

- Eyal Winter, The Guardian