Market Voice via True Reply

Conduct research using voice technology at any scale via Amazon Alexa or any telephone, no app required.


Why True Reply for conducting research via voice?

Launch your research campaigns, in as little as 30 seconds, and manage insights and engagements in real-time with full multi-user access. Choose to conduct your research via voice assistants and smart speakers like Amazon Alexa or telephone.

Case Study: the Road To SampleCon Experience

Road to SampleCon is available via Amazon Alexa and telephone and allows participants to experience a highly branded market research experience via their preferred device.

Conference attendees can provide their unique insight and perspective on how voice technology will impact market research in the near future.

Leveraging a fully personalized engagement strategy, those that experienced Road To SampleCon reported feeling like "it was a conversation" more than just a survey.

Response data, sentiment analysis, and more are all available in real-time via the True Reply dashboard.

Experience Road To SampleCon via any Amazon Alexa-powered device by asking "Alexa, open Road to SampleCon."

Qualitative Research At Quantitative Scale!

Focus groups and face-to-face interviews are expensive but deep in emotion-based analysis while online form-based surveys are cost-effective but lack the emotion behind collected feedback and responses.

True Reply has made it possible to leverage voice-based campaigns allowing the opportunity to capture the emotion of participants at scale and gather insights previously only available via focus groups and in-depth interviews (IDIs).

True Reply is the solution that bridges the gap between scale and cost-effectiveness with emotional data collection.

Create campaigns that enable participants to engage closer to the moment of experience and capture the voice of the consumer with an ease and reach like never before.

With features like Response Analysis and Validation (R.A.V), response limiting, and keypad entry you can capture qualitative and quantitative data together at scale.

Access participant response data and analysis via your True Reply Dashboard API, or via CSV export.


Let's Get Started

Get started today and you could be launching your voice campaigns within 24 hours.

Case Study: Sickday Medical House Calls

The personal care and attention delivered by Sickday Medical House Calls is unprecedented in New York City.

The Sickday Amazon Alexa Skill was launched to provide a unique, low-friction, and personal way for patients to leave feedback on their experiences.

Response data, sentiment analysis, and more are all available in real-time via the True Reply dashboard. Patients are engaging more and the feedback data is fully accessible and actionable to improve the care provided by Sickday Medical House Calls.

Engage the Sickday Medical House Calls patient feedback experience via any Amazon Alexa-powered device by asking "Alexa, open Sickday."


Is Amazon Alexa ready for your market research?

As of the end of 2019, the smart speaker market has grown to over 200 million smart speakers in U.S. homes and Amazon Alexa is reported to account for about 70%.

Today, there are over 1 billion devices providing access to voice assistants - smart speakers, phones, automobiles, appliances, and consumer electronics. 10% of all these devices, or 100 million, are powered by Amazon Alexa.

This growing ecosystem creates an unprecedented opportunity to engage your customers through voice-activated devices. The True Reply platform gives you access to the growing Amazon Alexa community in minutes.

Get started with True Reply!

Take True Reply for a spin with a no-risk, free two week pilot. No credit card required.