06
Aug 2020
Consumer behavior shift to voice assistants like Amazon Alexa and Google Assistant and the opportunity for marketers
Advances in voice technology and AI has led to voice assistants that are quickly becoming the most disruptive technology for consumers and consumer engagement. We are undoubtedly entering a new era where voice assistants will play a far more dominant role in the way people or consumers interact online, right from performing daily mundane tasks like online search to more complex tasks like online shopping.