True Reply is not an Interactive Voice Response (IVR) system like those you first experienced in the 90's and are still deployed everywhere today. True Reply is a completely open-ended automated surveying system that captures raw emotion through open-ended questioning and voice recorded answers. Anyone can deploy a True survey in minutes and start collecting and understanding their community beyond stricty "yes" and "no."
True Reply captures emotion so you can have understanding beyond just the numbers.
Surveys are easy to setup; create and launch in minutes
Audio recordings fully indexed for open searching & insights
Survey outcome reporting is a centralized database of participants, indexed audio recordings, open-searching, dynamic keyword ranking, and multi-point filtering
Open-ended, voice-based surveying and access to fully indexed audio of answers leads to beautiful variety and revealing insights that help deepen understanding, analysis, and guide long-term studies